Stop Chasing Rent, 11 PM Plumber Calls, and Bad-Tenant Nightmares

Keystone runs rentals across 6 Pennsylvania counties with a 96.6% on-time rent rate and a 22-day average vacancy fill (industry average: 35). Transparent 8 / 10 / 12% pricing. No hidden fees.

Get the FREE Tenant Screening Playbook → Book a 30-Min Strategy Call
Bilingual team (English / Español)Avoca, PA-based24/7 maintenance line
41.9%on-time rent payments
10 daysaverage vacancy fill
173+applicants screened
3PA counties served

Sound familiar?

If You Own Rentals in NEPA, You've Probably Lived Through At Least 3 of These.

We've been on the receiving end of every one of these calls. That's why we built Keystone. Tap or hover a card to see what happens when it's our job.

✕

The 10 PM "the toilet is overflowing" text

...on a Saturday, when your kid has a tournament tomorrow, and you have nobody to call.

With Keystone ↻
✓

Our 24/7 maintenance line takes it

Tenants call us, not you. We dispatch the vendor, handle it, and it shows up in your portal.

Handled
✕

Rent 12 days late, again

And every confrontation feels personal because you signed the lease at their kitchen table.

With Keystone ↻
✓

We collect and enforce the lease

Rent collection, late notices and lease enforcement are on us. It's never personal, because it's not you knocking.

Handled
✕

The tenant you should never have approved

Now you're filing at Magisterial District Court, paying a lawyer, losing 3 months of rent. One call to their last landlord could have avoided it.

With Keystone ↻
✓

Every applicant gets the full screen

Credit, criminal, eviction, income and prior-landlord references, on every one of our 400+ applicants.

Handled
✕

Vacancies that drag for 60+ days

$1,200/month gone for two months while you try to "find time" to take pictures and post on Zillow.

With Keystone ↻
✓

22-day average fill

Active marketing on the MLS, Zillow, Facebook and Instagram. Industry average is 35 days.

Handled
✕

Code violation notice from the borough

You didn't know about the new municipal rental inspection requirement. Now there's a fine to deal with.

With Keystone ↻
✓

PA compliance is built in

We follow PA Landlord-Tenant Law, and Gold Key includes HOA & municipal license filing.

Handled
✕

The Spanish-speaking applicant you couldn't communicate with

So you said "I'll get back to you." You didn't. They rented elsewhere. A great tenant, lost.

With Keystone ↻
✓

Hablamos español

Our bilingual team talks to every applicant and tenant in the language they're most comfortable with.

Handled

↓ Here's what it looks like when this becomes someone else's job ↓

Contact Us

How it works

From Headache to Hands-Off in 3 Steps

No 12-page contract on the first call. No high-pressure sales tactics. Here's the actual sequence:

01

Free 30-Min Consult

Tell us about your property, your current tenant situation and what's driving you crazy. We give you a straight answer on whether professional management makes sense for your unit count.

Day 1
02

2–4 Week Onboarding

We sign the agreement, inspect and photograph each property, transition your existing tenants smoothly and set up your owner portal. Switching from another PM? We handle the vendor handoff.

Weeks 2–4
03

Distributions by the 10th

Rent is collected, expenses are processed and owner statements are posted to your portal. Owner distributions are issued by the 10th of each month. Bank processing times may vary.

Every month
Start With a Free Consult →

Transparent pricing · no surprises

Most PMs Hide Their Pricing. We Don't.

Three simple tiers. Pick the one that matches how hands-off you want to be. Every fee is disclosed right here.

$
Estimate of the monthly management fee per door. The $85/door minimum applies when the percentage comes out lower.
🔑Bronze Key
8%of rent
$85/door minimum
≈ $96 /mo per door

Owners who want professional collection and reporting, and prefer to approve repairs case by case.

  • Rent collection & direct deposit
  • Monthly owner statements + year-end 1099
  • Lease enforcement
  • 24/7 owner & tenant portal
  • Annual property inspection
  • Maintenance coordination (owner approval over $300)
  • Compliance with PA Landlord-Tenant Law
Get Started
🔑Silver Key
10%of rent
$85/door minimum
≈ $120 /mo per door

Active investors who want full marketing, screening and routine repair authority.

  • Everything in Bronze, plus:
  • Active vacancy marketing (MLS, Zillow, Facebook, IG)
  • Tenant screening (credit, criminal, eviction, income, references)
  • Lease prep & digital signing
  • Move-in / move-out coordination
  • 24/7 emergency maintenance
  • 1 inspection per year
  • Repair authority up to $500
  • Eviction guidance
Get Started
Most hands-off
🔑Gold Key
12%of rent
$85/door minimum
≈ $144 /mo per door

Owners who want everything: premium marketing, faster service and a tenant guarantee.

  • Everything in Silver, plus:
  • Premium advertising (featured + boosted)
  • 6-Month Tenant Guarantee (free re-lease if the tenant breaks the lease)
  • 2 inspections per year
  • Utility management during turnovers
  • HOA & municipal license filing
  • Repair authority up to $750
  • Annual market rent analysis
  • Priority response times
Get Started

Plus the standard industry add-ons. We publish those too:

No fine print. This is the full list.

$195 setup (5+ units only)$195 lease renewal$10/mo tech fee10% maintenance invoice admin$250 eviction coordination (court fees not included)$150/unit Section 8 setupMobile-home parks: $450/mo + $25/pad
See Which Tier Fits Your Property →

What we manage

From Single-Family to Mobile-Home Parks. We've Got You.

Single-Family Rentals

The most common path for first-time landlords. Standard tier pricing applies.

11 SFRs under management

Multi-Family (2–30 units)

Smooth tenant transitions, building-level inspections and common-area maintenance.

22 properties · 70 units

Commercial & Mixed-Use

NNN leases, retail tenants and office space. We adapt our standard agreement for commercial terms.

Custom terms

Mobile-Home Parks

$450/month + $25/pad pricing structure. Crist (Jersey Shore) & Hilltop (Canton).

2 parks · 33 lots

Section 8 / HCV Voucher

Full HQS inspection coordination, HAP contract execution and Housing Authority compliance.

$150/unit one-time setup
Tell Us About Your Property
FREELandlord's Tenant Screening Playbook — Keystone Property Management

Even if you never hire us

Get the Tenant Screening Playbook We Use on Every One of Our 400+ Applicants.

  • 1The 3-times-rent income rule, and 5 pay-stub fraud patterns we catch
  • 22 free PA court systems to search any applicant's eviction history
  • 3The 5-question phone script we use on every prior landlord
  • 4How to spot application red flags before you waste $45 on a credit pull
Get the FREE Playbook →

No spam. No call from a salesperson unless you ask.

Contact Keystone

Tell Us About Your Property.

Send us a few details and a member of our team will reach out within one business day with a straight answer on rent, pricing, and next steps.

  • (570) 614-0720Call or text, Mon–Fri 9am–5pm
  • info@pmkeystone.comWe reply within one business day
  • 639 Main St, Avoca, PAServing 6 Northeastern PA counties
  • 24/7 maintenance lineFor current Keystone residents

Se habla español. Escríbanos o llámenos y le atendemos en su idioma.

Request a Free Rental Analysis

Takes less than a minute. No obligation.

By submitting, you agree to our Terms of Service and Privacy Policy. We never sell or share your information.

Thank you! We got your request.

A member of the Keystone team will reach out within one business day. Need us sooner? Call (570) 614-0720.

Your next stage of growth starts here

Own the Property.
Let Us Handle the Rest.

A free 30-minute consult. A straight answer on whether management makes sense for your units. No pressure.

Get My Free Consultation → Call (570) 614-0720
✉ info@pmkeystone.com📍 639 Main St, Avoca, PA🕘 9am–5pm Mon–Fri🔧 24/7 maintenance line
🇺🇸 🇲🇽 Se habla español

Services & Pricing

Discover the Package That Fits Your Property Goals

Bronze, Silver or Gold. Every fee is published, and the $85/door minimum applies to every tier.

Transparent pricing · no surprises

Most PMs Hide Their Pricing. We Don't.

Three simple tiers. Pick the one that matches how hands-off you want to be. Every fee is disclosed right here.

🔑Bronze Key
8%of rent
$85/door minimum

Owners who want professional collection and reporting, and prefer to approve repairs case by case.

  • Rent collection & direct deposit
  • Monthly owner statements + year-end 1099
  • Lease enforcement
  • 24/7 owner & tenant portal
  • Annual property inspection
  • Maintenance coordination (owner approval over $300)
  • Compliance with PA Landlord-Tenant Law
Get Started
🔑Silver Key
10%of rent
$85/door minimum

Active investors who want full marketing, screening and routine repair authority.

  • Everything in Bronze, plus:
  • Active vacancy marketing (MLS, Zillow, Facebook, IG)
  • Tenant screening (credit, criminal, eviction, income, references)
  • Lease prep & digital signing
  • Move-in / move-out coordination
  • 24/7 emergency maintenance
  • 1 inspection per year
  • Repair authority up to $500
  • Eviction guidance
Get Started
Most hands-off
🔑Gold Key
12%of rent
$85/door minimum

Owners who want everything: premium marketing, faster service and a tenant guarantee.

  • Everything in Silver, plus:
  • Premium advertising (featured + boosted)
  • 6-Month Tenant Guarantee (free re-lease if the tenant breaks the lease)
  • 2 inspections per year
  • Utility management during turnovers
  • HOA & municipal license filing
  • Repair authority up to $750
  • Annual market rent analysis
  • Priority response times
Get Started

Plus the standard industry add-ons. We publish those too:

No fine print. This is the full list.

$195 setup (5+ units only)$195 lease renewal$10/mo tech fee10% maintenance invoice admin$250 eviction coordination (court fees not included)$150/unit Section 8 setupMobile-home parks: $450/mo + $25/pad

Mobile-home parks

Priced separately at $450/month + $25/pad.

Have questions about a fee?

Every fee is explained line by line in our FAQ, from the $85/door minimum to eviction coordination.

Read the FAQ →

Not Sure Which Tier Fits?

Book a free 30-minute consult and get a straight answer for your unit count.

Get My Free Consultation →Call (570) 614-0720

For Property Owners

Three Honest Reasons Owners Pick Us.

Local, bilingual and fully transparent. Here is what makes Keystone different.

01

We Actually Live Here

Avoca-based team. We know the Wilkes-Barre, Scranton, Hazleton and Pittston micro-markets block by block. We've stood in your local Magisterial District Court, and we know which boroughs have aggressive code enforcement and which don't.

02

Bilingual Team (EN / ES)

We serve Spanish-speaking tenants and owners directly. Most national chains can't. Most local competitors don't. NEPA's Hispanic population grew 73% in 10 years, and they need landlords who can serve them.

03

Transparent Pricing, Published

Every fee is on the Services page and in the agreement. No "portfolio discount" games, no surprise invoices, no markup on vendor work disguised in the line items. You see the same number we see.

Owner resources

Everything Owners Need, in One Place

Owner Online Portal

Statements, maintenance and documents in real time, powered by AppFolio.

Open →

Screening Solutions

Got an applicant? We run our 12-point screening for $97 with a written report.

See details →

Services & Pricing

Bronze 8%, Silver 10%, Gold 12%. Every add-on published.

Compare tiers →

Ready To Stop Doing This Yourself?

A free 30-minute consult and an honest read on whether we are a fit.

Book a Free Consult →Call (570) 614-0720

Owners · Online Portal

Owner Portal Access

Manage your rental properties with ease through your personalized owner portal, powered by AppFolio.

Your portfolio, live

Know Your Numbers Without Making a Phone Call.

View statements, track maintenance requests, access important documents and stay updated anytime. Your dashboard updates in real time so you always know your portfolio's status: rents collected, maintenance underway and reserves on hand.

  • Monthly owner statements + year-end 1099
  • Maintenance requests and status
  • Leases, inspections and documents
  • Owner distributions by the 10th of each month
Log In →
Owner Portal
Rent collectedAll units · this month
96.6%
Maintenance underway2 open work orders
In progress
Reserve on hand$300 per unit
Funded
Owner statementPosted to your portal
Ready
Powered by AppFolio

Owners · Free Consultation

Ready To Stop Doing This Yourself?

Pick the entry point that matches your comfort level. No high-pressure sales calls. No 12-page contract on the first conversation. Just an honest read on whether we are a fit.

Book a Free Consult

Pick a 30-minute time that works for you and talk it through with our team.

Book Free Consult →

Call the Office

(570) 614-0720
Mon–Fri, 9am–5pm. Se habla español.

Call Now

Start With the Playbook

Not ready to talk? Get the free 12-point Tenant Screening Playbook first.

Get the Playbook →

What happens next

Three Steps, No Pressure

01

Free 30-Min Consult

Tell us about your property and your current tenant situation. We give you a straight answer on whether professional management makes sense.

02

2–4 Week Onboarding

We sign the agreement, inspect and photograph each property, transition your existing tenants and set up your owner portal.

03

Distributions by the 10th

Rent is collected, expenses are processed and owner statements are posted to your portal every month.

NEPA landlords · Instant free download

The 12-Point Tenant Screening Playbook We Use Across 100's of NEPA Rental Units.

PA-specific. 14 pages. The same process behind our 96.6% on-time rent payment rate. Yours free in 30 seconds, no credit card.

  • The 4-minute phone call that catches bad applicants every time
  • 2 free PA court systems to check eviction history yourself
  • 5-question script for calling prior landlords
  • 5 pay-stub fraud patterns we catch on every applicant
  • BONUS: NEPA-specific eviction cost calculator
Landlord's Tenant Screening Playbook

By submitting, you agree to our Terms and Privacy Policy.

Check your inbox! The playbook is on its way.

What's inside the guide

No Fluff. Every Page Does Work.

Here is the table of contents. Read it and decide if it's worth 30 seconds of your email address.

01
The 3x Income Rule + 5 Pay-Stub Fraud Patterns

How we verify income honestly, and the 5 fraud patterns we catch in pay stubs every month.

02
Phone Verification With the Employer

What to ask, what questions reveal fabricated employment, and the 90-second call that catches lies.

03
Credit Pull Standards

What FICO bands matter, what disqualifies vs. what is acceptable, and how to read collections.

04
2 Free PA Court Systems for Eviction History

The PA UJS Portal + a national multi-state lookup, with step-by-step screenshots.

05
National Criminal Background Process

A HUD-compliant approach: what to consider, what not to, and avoiding Fair Housing pitfalls.

06
The 5-Question Script for Prior Landlords

The single highest-yield 4 minutes in tenant screening. Word-for-word script included.

07
Photo ID Verification

What to compare, and the 3 mismatches that should stop you immediately.

08
Pet Screening Walkthrough

Why pet screening protects you, ESA documentation rules and breed restrictions.

09
Section 8 / HCV Considerations

What's different about voucher applicants, and HQS inspection requirements.

10
Red Flags on the Application Itself

What to flag before you even spend the credit check fee.

11
PA-Legal "Holding Deposit" Structure

How to lock in a great applicant while finishing screening, without violating PA law.

12
The 30-Day Move-In Audit

What to verify in the first 30 days to catch problems before lease enforcement gets hard.

Honest question

Is This Playbook Right for You?

We would rather you skip it than download something that doesn't fit your situation.

YES, download this if you:

  • Own 1+ rental property in NEPA or PA
  • Have placed at least one bad tenant and want it to never happen again
  • Currently rely on credit checks alone (and worry it is not enough)
  • Want a written process you can apply consistently
  • Care about Fair Housing compliance
  • Don't have a property manager and are doing this yourself
  • Have a property manager but want to verify their screening is rigorous

NO, skip this if you:

  • Don't own rental property (we mean it)
  • Already have a 12-point written screening process working perfectly
  • Only need a credit check service (TransUnion, RentPrep or SmartMove sell those directly)
  • Are not in Pennsylvania and won't benefit from PA-specific court instructions
  • Are looking for legal advice. This is a screening process, not legal counsel

Why trust this playbook?

"I'm Jason Giomboni. I own Keystone Elite Property Management in Avoca, PA. Since 2024 we've grown to 148 rental units across 6 Pennsylvania counties, and we've screened over 400 applicants using this exact process. Our portfolio runs a 96.6% on-time rent payment rate. That's not luck. It's the screening process you're about to read."

The reason we're giving it away: we'd rather you use it yourself and become a great self-manager than place a bad tenant and call us 6 months from now needing eviction help. We win either way.

Common questions

Before You Download

Is it really free? What's the catch?
It's free. After you download, you'll get a few follow-up emails from us about how we use the playbook, when professional screening makes sense, and our $97 single-applicant service if you ever want us to do the screening for you. Unsubscribe anytime. The playbook is yours regardless.
Why are you giving away your own process?
Because most NEPA landlords self-manage and we would rather help them do it right than have them place a bad tenant and call us for eviction help later. We win when NEPA rental owners win.
Will you call me?
We might once. Shelby may text or email to ask about your screening situation so she can tailor any follow-up. After that, only if you reply or book a consult. You will never get cold-call harassment.
Do I need to be a Keystone client?
No. The playbook is for anyone who has a rental in Pennsylvania, whether you're a Keystone client, a competitor's client, or self-managing solo.
Is this just generic content I could find online?
No. This is the actual process we use across our portfolio, including PA-specific court system links, the exact 5-question script we use on every prior landlord, and screenshots showing what to look for in each step.
Do you speak Spanish?
Yes. Rodrigo Durán on our team is fully bilingual. Si prefieres español, llama al (570) 614-0720 y pregunta por Rodrigo.

Owners · Tenant Screening

Tenant Screening, Done Right.

Comprehensive background, credit and rental history screening for external applicants, processed securely through Keystone Property Management.

Screening pricing

Pay Per Applicant or Save With a Bundle

These rates apply to individuals or companies not affiliated with the Jason Giomboni Team, eXp Realty or Keystone Property Management.

1 Screening$97flat rateSingle applicant
2 Screenings$180≈ $90 eachTwo applicants
Most popular5 Screenings$437≈ $87 eachScreening bundle
10 Screenings$797≈ $80 eachBest value bundle

Payment & processing: all external screening requests are submitted and paid for through the Keystone Property Management website. No manual invoicing.

Apply here

External Individuals & Companies

Independent landlords, property owners or outside companies can request tenant screening through Keystone Property Management using the pricing above.

  • Full credit pull, criminal background and PA + national eviction search
  • Employment and prior-landlord verification by phone
  • ID + pay-stub fraud check and an FCRA-compliant written report
  • Bundles of 2, 5 or 10 screenings at a lower price per applicant

Questions on which bundle fits? Call (570) 614-0720.

Request a Tenant Screening

Tell us about your applicant and we'll send payment and next steps.

By submitting, you agree to our Terms of Service and Privacy Policy.

Thank you! We received your screening request and will send payment details and next steps within one business day.

Ready to Screen an Applicant?

Submit your request and payment through the Keystone Property Management website to get started.

Start a Screening →Call (570) 614-0720

PA landlords · Instant service

Got an Applicant? Hand Them to Us.

We run the same 12-point screening process we use on our own portfolio, and you get a written report.

Single applicant$97per applicant · written reportScreen My Applicant →

What's included

The Full 12-Point Process

  • Full credit pull from TransUnion
  • National criminal background check
  • PA + national eviction history search
  • Employment verification by phone (we actually call)
  • Prior-landlord reference call with our 5-question script
  • ID + pay-stub fraud check
  • FCRA-compliant written report
Need more than one? See bundle pricing →

For Residents

Everything You Need as a Keystone Resident.

Pay rent, request a repair, find your next home or apply online. Questions? Call (570) 614-0720. Se habla español.

Tenant Online Portal

Payments, lease info, maintenance updates and documents, 24/7.

Open →

Pay My Rent

Secure online payments, account balance and payment history.

Pay rent →

Submit a Maintenance Request

Non-emergency requests can be submitted online 24/7.

Submit request →

Available Rentals

See every home and apartment we have available right now.

Browse rentals →

Apply Online

Start your application and screening in a few minutes.

Apply →

FAQ

Answers to the most common questions about Keystone.

Read FAQ →

Tenants · Online Portal

Tenant Portal Access

Everything you need in one place, powered by AppFolio.

Available 24/7

Manage Your Rental From Your Phone.

Pay rent online, submit maintenance requests, view important documents and communicate with our team anytime. Your portal gives you instant access to payment history, lease information, maintenance updates and account details from your computer or mobile device.

  • Pay rent online
  • Submit and track maintenance requests
  • View your lease and documents
  • Message the Keystone team
Log In →
Tenant Portal
RentDue on the 1st
Pay now
Maintenance requestKitchen faucet
Scheduled
LeaseDocuments on file
View
MessagesKeystone team
1 new
Powered by AppFolio

Tenants · Pay My Rent

Pay My Rent

Conveniently pay your rent online anytime, anywhere.

Secure Online Payments

Access the Tenant Portal to make secure payments, view your account balance, payment history and upcoming charges.

Questions about your account? Call our office at (570) 614-0720.

Log In →

Make a payment

Pay securely online 24/7.

Account balance

See what's due and when.

Payment history

Every payment in one place.

Upcoming charges

No surprises on your statement.

Tenants · Maintenance

Submit a Maintenance Request

Need a repair or experiencing an issue at your property? We are on it.

Report It Through the Tenant Portal

Submit a maintenance request through the Tenant Portal and our team will review it as quickly as possible. Non-emergency requests can be submitted online 24/7.

Log In →

Emergency?

For emergency maintenance situations, please follow the emergency instructions provided in your lease agreement.

Non-emergency

Leaky faucet, appliance issue, a door that won't latch: submit it online any time, day or night.

Tenants · Available Rentals

Find Your Next Home in NEPA.

Homes and apartments across Northeastern Pennsylvania, managed by a local, bilingual team.

Loading available rentals…

Trouble loading the listings? Open all rentals in a new tab →

Apply Online →

Tenants · Apply Online

Tenant Application & Screening

Thank you for choosing Keystone Property Management.

Our screening process verifies income, rental history, employment and background information to determine eligibility for future rental opportunities.

Before applying, please have:

  • Photo ID
  • Proof of income
  • Employment information
  • Rental history
  • References

Important:

  • Each applicant 18+ must submit a separate application.
  • Application fees are non-refundable.
  • Approval is based on screening results and qualifying criteria.
  • Submission does not guarantee approval or housing.

Ready to get started?

Tell us which property you're applying for and we'll send your application link.

Thank you! We'll email your application link shortly.

About Keystone

Local Team. Long-Term Relationships.

Trusted real estate and property management services throughout Northeastern Pennsylvania.

At Keystone Property Management, we are committed to providing trusted real estate and property management services throughout Northeastern Pennsylvania. Our team specializes in residential and investment properties, offering personalized solutions for property owners, buyers, sellers and investors.

With experience in real estate sales, leasing, property management, marketing and investment strategy, we focus on professional service, clear communication and results-driven solutions. Whether you are looking to buy, sell, lease or grow your investment portfolio, our goal is to make the process smooth, efficient and stress-free.

We believe real estate is more than transactions. It's about building long-term relationships, protecting investments, and helping our clients achieve their goals with confidence.

Meet the team

The People Behind Keystone

SHShelby Hess

Shelby Hess

Associate Broker & Sales Manager

shess@pmkeystone.com

Shelby Hess is an Associate Broker and Sales Manager at Keystone Property Management, proudly serving buyers, sellers and investors throughout Northeastern Pennsylvania.

With experience in real estate, mortgage lending, property management and investor relations, Shelby provides knowledgeable guidance and hands-on support throughout every transaction. As a Notary Public and Certified Notary Signing Agent, she is committed to making the process smooth, professional and stress-free from start to finish.

CGCarolina Guevara

Carolina Guevara

Operations Administrator

cguevara@pmkeystone.com

Carolina Guevara serves as the Operations Administrator at Keystone Property Management, helping oversee daily operations and ensuring smooth communication between clients, tenants, vendors and the management team.

With a strong focus on organization, efficiency and customer service, Carolina plays a key role in supporting property management operations, coordinating processes and helping deliver a seamless experience for property owners and residents alike.

JMJosseline Martinez

Josseline Martinez

Customer Service Representative

jmartinez@pmkeystone.com

Josseline Martinez serves as the Operations Administrative Assistant at Keystone Property Management, helping oversee daily operations and ensuring smooth communication between clients, tenants, vendors and the management team.

With a strong focus on organization, efficiency and customer service, Josseline plays a key role in supporting property management operations. She assists prospective tenants by answering inquiries on social media, making outreach calls to prospective applicants and scheduling property viewings.

Her dedication, administrative support and attention to detail help keep every aspect of the business and tenant coordination running efficiently and professionally.

QDQuanesia Dixon
New to the team

Quanesia Dixon

Leasing Agent

qdixon@pmkeystone.com

Hey there! I'm Quanesia Dixon, Keystone's newest Leasing Agent, and I'm passionate about helping people find a place they're proud to call home.

As a newly licensed real estate agent, I bring a fresh perspective and a lot of enthusiasm. Whether you're touring your next rental, applying for a home or have questions about leasing with Keystone, I'm committed to giving you the highest level of service and guidance from the first showing to move-in day.

When I'm not helping residents, you can find me singing my heart out, spending time with my beautiful daughter and occasionally playing video games. I'm also a big fan of pro wrestling. Now that you know a little about me, I'd love to learn more about you. Let's connect and find your next home!

Let's Talk About Your Property

A free 30-minute consult. No pressure.

Get My Free Consultation →Call (570) 614-0720

FAQ

Frequently Asked Questions

Straight answers on pricing, fees, contracts and how we work.

How much does Keystone Property Management cost?
Three transparent tiers based on the level of service you want:
Bronze Key, 8% of collected rent monthly. Essentials: rent collection, monthly statements, 12-point tenant screening, lease enforcement, one annual inspection.
Silver Key, 10% of collected rent. Adds vacancy marketing, full tenant placement, lease prep, two inspections per year, eviction coordination.
Gold Key, 12% of collected rent. Adds premium advertising, 6-month tenant guarantee, three inspections per year, utility management during turnovers.
All tiers are subject to the $85/door monthly minimum. Other fees are itemized separately below.
What's the $85/door monthly minimum?
Regardless of tier or rent collected, we charge a minimum of $85 per rentable unit per month. Operational cost is the same whether the rent is $500 or $1,500, so this protects service quality on lower-rent units. If your unit's rent × tier percentage is more than $85, you pay the percentage. If less, you pay $85. Not applicable to mobile-home park lot-fee pricing.
Are there setup fees?
One-time setup fee of $195, only when you onboard 5 or more units. Owners bringing 1–4 units have no setup fee. It covers the initial inspection, photography, AppFolio setup, lease abstraction, bank account setup and owner-portal training.
What's the lease renewal fee?
$195 per renewal, charged when an existing tenant signs a new lease term or extension. Covers renewal documentation, market rent check, term negotiation and digital signing. No fee for simple month-to-month holdover.
What's the tenant placement fee for new leases?
For Silver and Gold clients, tenant placement (advertising, screening, lease prep, move-in coordination) is included in monthly fees. For Bronze clients who want one-off placement, it's typically 50–100% of one month's rent depending on scope.
What's the maintenance invoice administration fee?
A flat 10% on all third-party vendor invoices, across all tiers. It covers vendor sourcing, scheduling, on-site supervision, invoice review, dispute handling, payment processing and warranty follow-up. No hidden markup and no kickbacks from vendors. In-house labor by Keystone employees is not subject to this fee and is billed at $65/hr general labor or $85/hr licensed trades.
Who keeps late fees?
Keystone retains 100% of late fees collected, which is universal industry practice. Late fee enforcement is operational work (notices, follow-up calls, accounting reconciliation), and retention aligns our incentive with on-time rent collection.
What's the technology/portal fee?
$10/month per property. Covers AppFolio platform licensing, owner + tenant portal access, ACH processing, AI-assisted maintenance triage, electronic statements, digital signing and online payment processing.
What's the eviction coordination fee?
$250 flat per filing. Attorney, court filing, constable, lockout and storage costs are billed at cost separately. We coordinate the full process: 10-day pay-or-quit notice, filing at Magisterial District Court, attending the hearing, scheduling the constable and the move-out. In 2024–2025 we filed 6 evictions across 148 units, and 4 settled before lockout.
Do you charge any fees when the property is vacant?
The monthly management percentage applies only to collected rent, so a vacant unit has no percentage fee. The $85/door minimum still applies to cover operational cost on every unit we manage.
What miscellaneous fees should I expect?
Everything is itemized in the PM Agreement:
Section 8 / HCV setup: $150/unit one-time
Insurance claim coordination: $250 per claim
Court appearance (non-eviction): $150 per appearance
Municipal rental inspection coordination: $75 per inspection
Year-end tax package and 1099 generation: included
Wire transfer (instead of ACH): $35 per wire
Mobile-home park: $450/month base + $25/pad
Is there a maintenance reserve requirement?
Yes. A $300 per unit working-capital reserve stays in your trust ledger to fund routine repairs and emergencies without calling you for every $50 expense. If the reserve drops below that, we request replenishment. Some PMs require $500–$1,000/unit; we chose $300 so it covers most routine repairs without tying up your cash.
Can I terminate the agreement?
Yes. After the initial 12-month term, either party can terminate with 60 days written notice for any reason. During the initial term you can terminate with 60 days notice, subject to a 3-month early-termination fee. If you sell a specific property, you can end management of that property with 30 days notice and no early-termination fee.
Are there any contract exit fees?
After 12 months, none. During the initial 12 months, the equivalent of 3 months of management fees on the affected units. We don't try to trap owners. If we're not a fit, we want you to leave smoothly.
How are security deposits held?
Security deposits are held in a separate escrow account per 68 P.S. § 250.511b. We do not use security deposits as operating reserves. They're untouched until move-out, when they're either returned to the tenant or applied to documented damages per Pennsylvania law.

Still Have a Question?

Call us or book a free consult. Se habla español.

Book a Free Consult →Call (570) 614-0720
Call Free Consultation